Athlete Experience: Nduro Events
Participant experience across major endurance and cycling events, including Whaka 100.
- Client
- Nduro Events
- What we did
- Event Operations, Communications & Participant Experience
- Services
- Marketing & Growth
- Sector
- Sport and events
Overview
Coordinated participant experience across major endurance and cycling events, including Whaka 100, Volcanic Epic, Highlander, Run the Forest and Giant 2W.
The approach
Managed athlete communications, briefings, feedback and issue resolution while working with sponsors, stakeholders, venues and event operations teams.
Selected scale
More than 7,000 athletes communicated with, including national and international elite competitors.
Project highlight
Experience managing communications and participant experience at scale across major sporting events.
What we made
- 01Athlete communications
- 02Participant experience management
- 03Event briefings
- 04Feedback and issue resolution
- 05Sponsor and stakeholder coordination
- 06Operational collaboration