All work
Case study

Digital Visitor Information Kiosks

A network of 24/7 touchscreen visitor information kiosks across Tauranga.

Client
Tourism Bay of Plenty
What we did
Digital Experience, Content Strategy & Wayfinding
Services
Marketing & Growth, Design & Creative
Sector
Tourism
A visitor using the touchscreen visitor information kiosk at Tauranga Airport.

Overview

Helped implement a network of touchscreen visitor information kiosks across key locations in Tauranga, giving visitors and locals access to regional information around the clock.

The network includes the kiosk at Tauranga Airport, alongside installations at Mount Hot Pools and in the Tauranga CBD.

The approach

Developed and maintained digital visitor information designed to help people navigate the region, discover attractions and experiences, find events and engage with local stories. The project focused on making useful tourism information accessible at the moments people need it, including when arriving in the region.

Project highlight

A 24/7 digital visitor information network connecting people with the Bay of Plenty’s experiences, services and cultural stories.

What we made

  1. 01Digital kiosk content development
  2. 02Visitor information architecture and optimisation
  3. 03Regional attraction and experience content
  4. 04Digital storytelling
  5. 05Content maintenance and updates
  6. 06Visitor wayfinding support